Acer Laptop boots then shows logo then goes black and restarts

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Jack - Apr 22, 2016 at 11:21 PM
Jack - Apr 24, 2016 at 10:16 PM

A while ago I was factory resetting my laptop and it shutdown while it was resetting since then I have had this problem and don't know what to do can someone please help me?

Acer Laptop boots then shows logo then goes black and restarts
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Answer 1 / 1

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Apr 23, 2016 at 02:01 PM

I rule out a hardware problem you can try starting using a Linux CD. If it starts OK in Linux then the next stem is determining if the hard disk has a problem.

Good luck

Jack
Apr 23, 2016 at 05:50 PM

I can't do that because my laptop doesn't have a CD drive

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825 > Jack
Apr 23, 2016 at 06:06 PM

Then it probably needs to be returned for factory servicing.

Jack
Apr 24, 2016 at 10:16 PM

I can't send it back because I have no warranty with Acer

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