Gateway with no disk drive

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Tbaby2987 Posts 1 Registration date Friday May 20, 2016 Status Member Last seen May 20, 2016 - May 20, 2016 at 11:26 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - May 20, 2016 at 12:51 PM
My gateway was restarted when something popped up on the screen that ask if you wanted to restart it my boyfriend clicked yes. And since then I can't get it past the screen that has start in safe mode or last good known configuration. It don't have a disk drive. And I have nothing backed up at all. Because I just bought it used. Any help
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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
May 20, 2016 at 12:51 PM
Hello Tbaby2987,

I'm sorry that happened, but I think there's a way to get of the situation.
Try to find a bootable flash USB drive. Start your laptop and press the respective key to enter the BIOS while startup. There, you must change the boot priority to USB or CD, depending on what media you managed to find with an OS on it. Change the boot priority and make the HDD second. After that boot from the USB drive and click on the repair option of the OS.

Good luck and have a great weekend.
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