Laptop turns on but screen is totally black like shutted down

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manishmanish1122 Posts 3 Registration date Saturday May 21, 2016 Status Member Last seen May 21, 2016 - May 21, 2016 at 03:56 AM
manishmanish1122 Posts 3 Registration date Saturday May 21, 2016 Status Member Last seen May 21, 2016 - May 21, 2016 at 12:30 PM
Dear sir,
I have compaq 621. Recently i have installed extra RAM ddr3 2gb and it was working properly.
The property shows the 4gb ram. Then few days ago i was checking application file...nd i installed nero app...afte few minutes it shows reboot and cancel option. I click reboot. Then laptop shutdown properly nd automatic start but then laptop was started but screen shown nothing...it was fully black...
I removed the bettry nd added again nd restart.....the laptop was on but screen was black....
What to do sir....
Plzz help...
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1 response

Rubyslipperz Posts 2 Registration date Saturday May 21, 2016 Status Member Last seen May 21, 2016
May 21, 2016 at 11:25 AM
Hi
Did you try going into access the screen resolution of your laptop like landscape mode, portrait mode..screen 1 or screen 2 partition? Maybe need to go into safe mode by unplugging you computer taking battery out
manishmanish1122 Posts 3 Registration date Saturday May 21, 2016 Status Member Last seen May 21, 2016
May 21, 2016 at 12:28 PM
No....
I didn't do anything like screen resolution... Or landscape etc
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manishmanish1122 Posts 3 Registration date Saturday May 21, 2016 Status Member Last seen May 21, 2016
May 21, 2016 at 12:30 PM
Okay
I will try tacking out the bettry
Then i will tell about that .......
Thnks sir
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