My dell won't boot up past the dell loading screen

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Manny02 Posts 1 Registration date Saturday May 21, 2016 Status Member Last seen May 21, 2016 - May 21, 2016 at 06:15 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - May 21, 2016 at 06:33 PM
I don't know what happened I just woke up and then I grab my laptop and now it won't past the dell loading screen its a dell ispiron 13 7000 series
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xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
May 21, 2016 at 06:33 PM
Try the hard reset procedure:

1. remove the battery and unplug the charger
2. press and hold the power button for 30 seconds
3. insert the battery and plug in the charger
4. try to start as normal

Good Luck