Hp laptop. Got virus and I cannot open anything.
Closed
helpme!
-
May 31, 2016 at 01:51 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 31, 2016 at 05:23 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 31, 2016 at 05:23 PM
Related:
- Hp laptop. Got virus and I cannot open anything.
- How to type # in laptop - Guide
- Gta 5 download for laptop hp - Download - Action and adventure
- Goose virus - Download - Other
- Can jpg have virus - Guide
- Hp smart download windows 10 - Download - Other
2 responses
bharathmorey
Posts
1
Registration date
Tuesday May 31, 2016
Status
Member
Last seen
May 31, 2016
May 31, 2016 at 02:05 AM
May 31, 2016 at 02:05 AM
You need to re-install the os it is better option or use anti virus CD.
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,165
May 31, 2016 at 05:47 AM
May 31, 2016 at 05:47 AM
Boot in safe mode with networking then...
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.
1. Open this link and download ZHPDiag3 :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5 Click on scan
Wait for the tool to finished (maybe a long time)
6. Close ZHPDiag.
7. To transmit the report, click on this link :
https://authentification.site
8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from Speedyshare and paste it here in your reply.
Ambucias
Moderator and Virus/Security Contributor
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.
1. Open this link and download ZHPDiag3 :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button
2. Save the file on your Desktop.
3. Double click on ZHPDiag.exe and follow the installation instructions.
(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)
4. Double click on the short cut ZHPDiag on your Destktop.
5 Click on scan
Wait for the tool to finished (maybe a long time)
6. Close ZHPDiag.
7. To transmit the report, click on this link :
https://authentification.site
8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from Speedyshare and paste it here in your reply.
Ambucias
Moderator and Virus/Security Contributor
May 31, 2016 at 11:34 AM
May 31, 2016 at 05:23 PM
If you reinstall your operating system all of your data will be lost, programmes and all just as you had it when you purchased it!