Dell laptop downloaded windows 10 without my permission

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susieq49 Posts 1 Registration date Tuesday June 7, 2016 Status Member Last seen June 7, 2016 - Jun 7, 2016 at 11:08 AM
 Blocked Profile - Jun 8, 2016 at 04:43 PM
My Dell laptop downloaded windows 10 without my permission and now it has shut my computer down it has a screen that keeps asking for a password that I have no
idea what it is talking about I have no password for windows 10 and I want my windows 7 back can anyone help me please
Susan Green

2 replies

Blocked Profile
Jun 7, 2016 at 04:28 PM
If you had no password, then just hit enter. Let us know if that works. If it doesnt, then as long as it is within 30 days, you can get your 7 back. Post back if the blank password enter works.
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Did not work
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,251 > susieq49
Jun 7, 2016 at 05:25 PM
Susie,

Did you ever have a Microsoft or Hotmail or Outlook.com account?
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,251
Jun 7, 2016 at 05:27 PM
Hi Mark

MS is getting on my nerves! Susie is not the only victim. The free upgrade ends in July !
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Blocked Profile
Jun 8, 2016 at 04:43 PM
Well, my upgrade path was from 7, and I never had any password issues. Didn't have one before the upgrade, it asked me to set one, but i didn't.

Are you certain you didn't enter in a password? You have never gained access to the desktop in 10?
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