Previous Topic Next Topic

Dell laptop downloaded windows 10 without my permission

Closed
susieq49 Posts 1 Registration date Tuesday 7 June 2016 Status Member Last seen 7 June 2016 - 7 Jun 2016 à 11:08
 Blocked Profile - 8 Jun 2016 à 16:43
My Dell laptop downloaded windows 10 without my permission and now it has shut my computer down it has a screen that keeps asking for a password that I have no
idea what it is talking about I have no password for windows 10 and I want my windows 7 back can anyone help me please
Susan Green
Related:

2 responses

Réponse 1 / 2
Blocked Profile
7 Jun 2016 à 16:28
If you had no password, then just hit enter. Let us know if that works. If it doesnt, then as long as it is within 30 days, you can get your 7 back. Post back if the blank password enter works.
susieq49
7 Jun 2016 à 16:59
Did not work
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > susieq49
7 Jun 2016 à 17:25
Susie,

Did you ever have a Microsoft or Hotmail or Outlook.com account?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
7 Jun 2016 à 17:27
Hi Mark

MS is getting on my nerves! Susie is not the only victim. The free upgrade ends in July !
Réponse 2 / 2
Blocked Profile
8 Jun 2016 à 16:43
Well, my upgrade path was from 7, and I never had any password issues. Didn't have one before the upgrade, it asked me to set one, but i didn't.

Are you certain you didn't enter in a password? You have never gained access to the desktop in 10?