Laptop not starting up

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Manish - Jun 9, 2016 at 07:49 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jun 10, 2016 at 06:04 AM
Hello,


I had reset my laptop and it stop at 34% i tired to cancel but it won't and i directly remove the battery after few second i again restored the battery and tired to start but it just show dell again it own self be off and again on again off and not starting up plz help me .
my laptop is dell inspiron 15
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1 response

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jun 10, 2016 at 06:04 AM
Hi Manish,

Could you check if it is possible to open the BIOS menu or the PC is frozen at the manufacturer’s logo? If it is possible to enter BIOS, reset it to its default settings. Check if the hard drive is properly recognized and if it is, check the boot order, placing the OS installation drive on first place. Boot from an installation device and try to Repair or reinstall the OS. Do you have valuable data in the primary partition?

Hope this helps

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