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Phone windows 8.1 phone can't connect to usual home router

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sashajakimova Posts 1 Registration date Friday 17 June 2016 Status Member Last seen 17 June 2016 - 17 Jun 2016 à 07:33
 Blocked Profile - 20 Jun 2016 à 15:33
My phone suddenly can't conect to usual home router wifi is ok on and password also all other devices working on the same router,but from yesterday I have a note:Your phone can't conect to requested wifi available.The phone is only 2 months old still in waranty period but can U sugest me some adaptacions or I have to give it on service?I've reset the router restart the phone 100 times all other apps ok. Thanks Sasha
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Blocked Profile
17 Jun 2016 à 16:42
Change the password on the router! Then go and make certain the phone has the same password. Then after the phone is connected, connect the rest of your devices. Do you an IP pool set up? You may be running out of IP address in your router if too many are connecting. Connect your phone first, then connect the rest to see if this is the issue!
sasha
18 Jun 2016 à 02:10
Thank u very much
sashajakimova
18 Jun 2016 à 18:01
will I every time have to change the router password? It happens the same today I can't connect after everything was ok yesterday do U think that I have to claim to the seller(all other functions of the phone are ok)bcs is still in warranty period and is old only 2 months.Thank U for the support!Sasha
Blocked Profile
20 Jun 2016 à 15:33
Sure, try that!

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