Dell inspiron laptop will not boot

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rajarmando Posts 1 Registration date Saturday July 2, 2016 Status Member Last seen July 2, 2016 - Jul 2, 2016 at 10:57 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   - Jul 13, 2016 at 08:13 AM
My laptop wont start, cannot pass from DELL logo and says on screen:
Preparing automatic repair and after diagnosing your PC. It does this time after time.
Can somebody help me. Thank you..
Armando.
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1 response

KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122
Jul 8, 2016 at 11:03 AM
Hello rajarmando,

Have you checked whether the optical drive of the laptop is working? If you have tried, you could so with a repair CD of the operating system that you have. I suppose that it is Windows, right? If you don't have a repair CD try to make one on a friend's PC, for example, which has the same operating systema that you have. It also has to be designed for the same bits processor, meaning a 32 bits or 64 bits processor.

If you are able to boot from the CD, then you should be able to enter the Safe mode and enter the following commands followed by Enter:

Bootrec.exe

/fixmbr

/fixboot

/scanos

/rebuildbcd


Let me know if that helped.

Yes my laptop has 64 bits proveedor, with Windows 8.1 switched to Windows 10. Would be possible to purchase a CD repair somewhere. Please let me know. Thank you.
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KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017   122 > rajarmando
Jul 13, 2016 at 08:13 AM
Hi again,

Yes, you could. You can try in the Windows store, I think there is the best option. :)
You have to remember what type of version of the OS did your laptop have when it was running on Win 8. Was it 64 bits? If it is that so, you can find a 64-bit OS running on some of your friends' PC and make a bootable USB drive there.

Good luck. Cheers.
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