My inspiron 15 cannot go past Dell logo [Closed]

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Thursday October 23, 2014
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Hello,


Hi friends,
My Dell inspiron laptop is not going past Dell logo.so help me.
My error message is >internal hard disk drive not found
To resolve this issue,try to reseat the drive.
No bootable device---strike Fi to retry reboot,F2 enter setup menu, F5 enter PSA.

1 reply

Posts
2067
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
93
Hi shiv,

What happens if you try to set the hard drive as main boot device in the boot priority menu in the BIOS? Does it allow you to do so or the hard drive is not seen at all? If the BIOS does not detect the HDD at the physical level, my suggestion is to take it out of the laptop bay /do that only if your laptop is out of warranty/ and to connect the HDD as an external disk to another PC via SATA-USB cable/adaptor or you could use an external case to do so. If the drive is being recognized there, make a backup of all of the data stored on the drive.

Hope I gave you some ideas. Cheers.