Account recovery, lost phone

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Davesutton Posts 1 Registration date Friday July 15, 2016 Status Member Last seen July 15, 2016 - Jul 15, 2016 at 06:11 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 15, 2016 at 06:47 PM
I've lost my phone but know my password. yahoo mail seems to want to send me a text and it seems impossible without that phone to get into my a/c. Can anyone tell me, is this true. It must have happened before that someone has lost a phone. Can their systems be that poor?

1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jul 15, 2016 at 06:47 PM
Hello,

I find that Yahoo's system is top notch but any system would require that you keep you info up-to-date.

Yahoo cannot provide for people who by negligence of theft lose their phone. But they did their best that they have provided for security questions and alternate e-mail. If you have not registered a security question not an alternate e-mail then you can't expect to be able to recover your account.
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