PC automatically shut down while playing games [Solved/Closed]

- - Latest reply: R2D2_WD
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- Jul 20, 2016 at 06:37 AM
Hello,
I am a customer of your. I want to ask you that what to do if the PC turns off automatically while playing games.


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approved by Jean-François Pillou on Nov 29, 2018
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3615
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Monday September 1, 2014
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February 20, 2017
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Thank you
Hi Vasu,

If you are facing a random shut down issues, the most likely reason is overheating. Please install some tool that monitors the PC temperature, especially while playing games. Overheating may send signal to the PC, which shuts down to prevent damage. I strongly recommend you to clean the cooling fans.
If you confirm that there is no temperature issue, I would suggest you to check the power supply, because it may be failing.

You should also read this : https://ccm.net/forum/affich-17501-my-computer-turns-off-automatically#55

Hope this helps


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