My dell laptop won't work [Closed]

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Friday July 29, 2016
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Thursday October 23, 2014
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Hello

My dell laptop battery won't stay charged but if I keep it plugged in it works but what it's doing is I when I turn it on it gose on but it dose not go to my logging page it shows the windows logo but after that the screen gose blak it is still lit up but it's black can some one pleas help me

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Thursday October 23, 2014
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February 28, 2017
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Hello Gabbygirl970,

In situations like this it's recommended connecting the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does go out, then there's a need for LCD inverter replacement. If there's nothing showing either on external monitor nor display, but the fans are still working, the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.

Hope that I gave sume ideas. Have a great weekend.