Windows is loading files and then black screen

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Stacy - Jul 31, 2016 at 01:34 AM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jul 31, 2016 at 05:40 PM
Hello,

I'm trying to get my dell inspirion laptop to turn on. I have done the F8 and nothing is working. All it is saying is Windows is loading files and then black screen
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,826
Jul 31, 2016 at 05:40 PM
It could be a hardware problem have you run the hardware diagnostics (I think it's F11 after you see the Dell logo).
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