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Dell Inspiron 15 black screen after turning on

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RoseTheGeek Posts 4 Registration date Sunday July 31, 2016 Status Member Last seen December 3, 2017 - Updated on Nov 12, 2018 at 06:01 AM
 vocalpatriot - Jun 7, 2017 at 10:13 PM
Hi.
Need some help guys!! I bought a Dell inspiron 15 last month, it was fine until today. I pressed the power button on, and it showed a black screen. No Dell logo no nothing.
Only a new screen but lights were on. Laptop has full charge too. Not sure what to do. Any help plz??
A few days ago, something similar happened, but that time laptop wasn't Turning on , later after some time it turned on by itself perfectly with a message on screen about some PowerPoint presentation that had crashed or something..I later deleted that presentation coz I didn't need it.
But Im really confused what to do now! Help please. !! Oh and I use Windows 10
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Answer 1 / 1
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,203
Jul 31, 2016 at 05:14 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
1
RoseTheGeek Posts 4 Registration date Sunday July 31, 2016 Status Member Last seen December 3, 2017
Jul 31, 2016 at 06:02 AM
Thanks so much mate. Everything is fine now.
0
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,203 > RoseTheGeek Posts 4 Registration date Sunday July 31, 2016 Status Member Last seen December 3, 2017
Jul 31, 2016 at 06:04 AM
All the pleasure was mine

Have a great day
0

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