My Lenovo Yoga 500 shutts off if unplugged (2 months old)

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hotla Posts 1 Registration date Wednesday August 3, 2016 Status Member Last seen August 3, 2016 - Aug 3, 2016 at 12:13 PM
Blocked Profile - Aug 3, 2016 at 04:59 PM

Hello,

the battery level indicator still in 69%. wont charge or discharge. It turns off immediatly if unplugged. I have just called a few times to Lenovo support they tried to fix it by updating some stuff but it did not work.