Westwen digital passport shuts off when opening a file
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Bamaguy47
-
Aug 12, 2016 at 12:55 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Aug 15, 2016 at 03:19 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Aug 15, 2016 at 03:19 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Aug 15, 2016 at 03:19 AM
Aug 15, 2016 at 03:19 AM
Hi Bamaguy47,
I am sorry for any inconveniency caused by your My Passport drive. I would recommend you to check the device on another PC. Does the same problem appear? If no, back on your PC, open Device Manager and search for the drive, under USB devices. Uninstall it, restart the PC and plug the drive back in. I would also recommend you to open Control Panel and put the Power Options on High Performance.
Hope this helps
I am sorry for any inconveniency caused by your My Passport drive. I would recommend you to check the device on another PC. Does the same problem appear? If no, back on your PC, open Device Manager and search for the drive, under USB devices. Uninstall it, restart the PC and plug the drive back in. I would also recommend you to open Control Panel and put the Power Options on High Performance.
Hope this helps