Forgot my yahoo mail secret question answer [Solved/Closed]

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47447
Registration date
Monday February 1, 2010
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November 21, 2020
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Hello,
I have yahoo mail, and recently it says server is down. I went to the site and tryed my address and password and it asked me to awnser my security question which I have forgot so now I am in able to get in my account from my phone or a computer. I just need to reset a different security question. Please help



3 replies

Posts
47447
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
November 21, 2020
9,079
Hello
When you created the account did you register an alternate email address or phone number to which you have accessed?
no i did not register any other email or number i have had my yahoo for years .
Posts
47447
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
November 21, 2020
9,079
Hi again,

Sorry but without the security question and a recovery alternate email or phone number, it is impossible to recover your account as Yahoo has no way to determine that you are the legitimate account owner.

I suggest you create a new account.

Regards

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