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Forgot my yahoo mail secret question answer

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Bsams - Aug 28, 2016 at 09:46 PM
Ambucias
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 - Aug 29, 2016 at 06:11 AM
Hello,
I have yahoo mail, and recently it says server is down. I went to the site and tryed my address and password and it asked me to awnser my security question which I have forgot so now I am in able to get in my account from my phone or a computer. I just need to reset a different security question. Please help



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Ambucias
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 11,279
Aug 29, 2016 at 05:51 AM
Hello
When you created the account did you register an alternate email address or phone number to which you have accessed?
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Answer 2 / 3
Bsams
Aug 29, 2016 at 06:08 AM
no i did not register any other email or number i have had my yahoo for years .
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Answer 3 / 3
Ambucias
Posts
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Monday February 1, 2010
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 11,279
Aug 29, 2016 at 06:11 AM
Hi again,

Sorry but without the security question and a recovery alternate email or phone number, it is impossible to recover your account as Yahoo has no way to determine that you are the legitimate account owner.

I suggest you create a new account.

Regards
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