Cannot finish restarting laptop
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Carol
-
Aug 28, 2016 at 10:55 PM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Aug 30, 2016 at 03:51 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Aug 30, 2016 at 03:51 AM
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1 response
R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
155
Aug 30, 2016 at 03:51 AM
Aug 30, 2016 at 03:51 AM
Hi Carol,
Are there any problems when trying to start the PC? Is Windows taking too long to load? Is this a new laptop with a fresh installation of Windows or you have been using it for some time?
Open the Command Prompt as an Administrator y type the command:
sfc /scannow
Check if the issue persists. I would recommend you to backup all important data, reset BIOS to its default settings and boot from a Windows installation drive. Select the Repair option. In general, this could be a hardware issue, especially if the PSU is not working properly. You may need to contact a technician to confirm that.
Hope this helps
Are there any problems when trying to start the PC? Is Windows taking too long to load? Is this a new laptop with a fresh installation of Windows or you have been using it for some time?
Open the Command Prompt as an Administrator y type the command:
sfc /scannow
Check if the issue persists. I would recommend you to backup all important data, reset BIOS to its default settings and boot from a Windows installation drive. Select the Repair option. In general, this could be a hardware issue, especially if the PSU is not working properly. You may need to contact a technician to confirm that.
Hope this helps
