IBM Windows 7 - keeps typing y and n.

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Lapeoples Posts 1 Registration date Sunday August 28, 2016 Status Member Last seen August 28, 2016 - Aug 28, 2016 at 11:16 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 29, 2016 at 05:49 AM
I cannot even Google for this problem because the computer keeps typing y and n. Even when I hit the backspace key to erase the n letters that have popped up it goes forward as if I'm typing and continues to type the letter n and over and over again. I cannot edit documents as I put the cursor where I want to enter words and it begins to type n and y all over the document, jumping down four or five lines and entering random letters. Is this a virus?
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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Aug 29, 2016 at 05:49 AM
To help you and prescribe the remedy, I must make a diagnostic and to do so, I require a report.

1. Open this link and download ZHPDiag :
https://nicolascoolman.eu
(Don't be alarmed is the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message, ignore it.) Click on the download button

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista, Win 7 and 8 users, click right to ensure you execute with admin right)

4. Double click on the short cut ZHPDiag on your Destktop.

5 Click on scan
Wait for the tool to finished (maybe a long time)

6. Close ZHPDiag.

7. To transmit the report, click on this link :

https://authentification.site

8. Search the directory where you installed ZHPDiag (usually C:\desktop\zhpdiag.txt).
9. Copy the url link obtained from Speedyshare and paste it here in your reply.
Ambucias
Moderator and Virus/Security Contributor
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