Laptop Acer e11 is not booting

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Angel - 30 Aug 2016 à 19:19
Boogieman_WD Posts 275 Registration date Friday 10 October 2014 Status Member Last seen 19 October 2016   - 31 Aug 2016 à 06:46
Hello,


My laptop Acer e11 is not booting all it does is it shows the Windows sign with the dots moving in circles under it. Please how do I fix it

1 response

Boogieman_WD Posts 275 Registration date Friday 10 October 2014 Status Member Last seen 19 October 2016   37
31 Aug 2016 à 06:46
Hey there, Angel.

Have you experienced any problems with your laptop, prior to this issue? Do you get any errors? Do you have data on your drive which you wish to recover?

Basically it could be a corrupted Windows installation, which you might be able to fix by using your installation media (Windows DVD/USB).
However, I'd advise you to try the HDD with a different computer (if taking it out of the laptop, won't void the warranty), to see if you'd be able to recover your data and test the drive for errors and bad sectors, by downloading its manufacturer's diagnostic tool.

Please let me know how everything goes.
Boogieman_WD