Help to start my windows

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When I updating my laptop it's 19percent I gone to shop and when I arrive laptop was off and I turn on and it's turn on but not starting windows only seeing Acer nothing else I stay 30 munites and its not starting windows I don't know why? Please help with this

1 reply

Complete the battery trick. take out the battery, and disconnect the power converter from the wall. Now unplug the converter into its two parts. Turn the laptop over and hold down the Power button for 1 minute. It really takes a minute, so count it out!

Now, put the battery back in, and let the converter sit for about another 4 minutes. After that time frame, plug it together, and plug it into the wall, and now plug it into the laptop. Try it again!