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Frozen, no-option Screen

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wmenelson Posts 3 Registration date Friday October 14, 2016 Status Member Last seen October 14, 2016 - Oct 14, 2016 at 12:08 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 15, 2016 at 01:54 PM
In attempting to change the wallpaper on a new monitor, I wound up getting a screen that appears to be a greatly magnified version of wallpaper, but there are no icons, hot buttons or any way I can see change the screen or move forward.

How do i get out of this? I have rebooted with no change.

3 responses

Answer 1 / 3
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Oct 14, 2016 at 01:45 PM
can you boot into "safe mode"? Press F8 after you see the Windows logo.
Answer 2 / 3
wmenelson Posts 3 Registration date Friday October 14, 2016 Status Member Last seen October 14, 2016
Oct 14, 2016 at 03:35 PM
Thanks for your response. No, I can't seem to get to safe mode.
Answer 3 / 3
wmenelson Posts 3 Registration date Friday October 14, 2016 Status Member Last seen October 14, 2016
Oct 14, 2016 at 08:40 PM
I was able to get into safe mode, and able to access the control panel. I still haven't been able to correct the problem, but at least I can access my programs. ThANK YOU SO MUCH FOR YOUR HELP.
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,824
Oct 15, 2016 at 01:54 PM
OK then I suggest you restore the computer to a date before the problem happened.

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