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Frozen, no-option Screen

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wmenelson Posts 3 Registration date Friday 14 October 2016 Status Member Last seen 14 October 2016 - 14 Oct 2016 à 12:08
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 - 15 Oct 2016 à 13:54
In attempting to change the wallpaper on a new monitor, I wound up getting a screen that appears to be a greatly magnified version of wallpaper, but there are no icons, hot buttons or any way I can see change the screen or move forward.

How do i get out of this? I have rebooted with no change.

3 responses

Réponse 1 / 3
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
14 Oct 2016 à 13:45
can you boot into "safe mode"? Press F8 after you see the Windows logo.
Réponse 2 / 3
wmenelson Posts 3 Registration date Friday 14 October 2016 Status Member Last seen 14 October 2016
14 Oct 2016 à 15:35
Thanks for your response. No, I can't seem to get to safe mode.
Réponse 3 / 3
wmenelson Posts 3 Registration date Friday 14 October 2016 Status Member Last seen 14 October 2016
14 Oct 2016 à 20:40
I was able to get into safe mode, and able to access the control panel. I still haven't been able to correct the problem, but at least I can access my programs. ThANK YOU SO MUCH FOR YOUR HELP.
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
15 Oct 2016 à 13:54
OK then I suggest you restore the computer to a date before the problem happened.

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