Frozen, no-option Screen
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wmenelson
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Oct 14, 2016 at 12:08 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 15, 2016 at 01:54 PM
xpcman Posts 19528 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Oct 15, 2016 at 01:54 PM
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3 responses
xpcman
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Oct 14, 2016 at 01:45 PM
Oct 14, 2016 at 01:45 PM
can you boot into "safe mode"? Press F8 after you see the Windows logo.
wmenelson
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Oct 14, 2016 at 03:35 PM
Oct 14, 2016 at 03:35 PM
Thanks for your response. No, I can't seem to get to safe mode.
wmenelson
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Oct 14, 2016 at 08:40 PM
Oct 14, 2016 at 08:40 PM
I was able to get into safe mode, and able to access the control panel. I still haven't been able to correct the problem, but at least I can access my programs. ThANK YOU SO MUCH FOR YOUR HELP.
xpcman
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Oct 15, 2016 at 01:54 PM
Oct 15, 2016 at 01:54 PM
OK then I suggest you restore the computer to a date before the problem happened.
