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Log on there's a black screen with a cursor

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Bill - Oct 24, 2016 at 06:12 PM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Oct 25, 2016 at 05:27 AM
Hello,
I have a laptop that has a broke screen so I use a cable to connect to a desktop screen I recently downloaded windows 10 and now when I log on there's a black screen with a cursor that I can move how do I fix this?


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Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Oct 24, 2016 at 06:16 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Bill
Oct 24, 2016 at 09:12 PM
Thank you
Bill02584 Posts 1 Registration date Monday October 24, 2016 Status Member Last seen October 24, 2016
Oct 24, 2016 at 09:30 PM
Which cable? The charger or video cable
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166 > Bill02584 Posts 1 Registration date Monday October 24, 2016 Status Member Last seen October 24, 2016
Oct 25, 2016 at 05:27 AM
Charger

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