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Log on there's a black screen with a cursor

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Bill - Oct 24, 2016 at 06:12 PM
Ambucias
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 - Oct 25, 2016 at 05:27 AM
Hello,
I have a laptop that has a broke screen so I use a cable to connect to a desktop screen I recently downloaded windows 10 and now when I log on there's a black screen with a cursor that I can move how do I fix this?


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Ambucias
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Oct 24, 2016 at 06:16 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Bill
Oct 24, 2016 at 09:12 PM
Thank you
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Bill02584
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Oct 24, 2016 at 09:30 PM
Which cable? The charger or video cable
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Ambucias
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 11,289 > Bill02584
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Oct 25, 2016 at 05:27 AM
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