Computer won't boot

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Bazzaboy09 - Oct 27, 2016 at 07:11 AM
Bazzaboy09 Posts 2 Registration date Thursday October 27, 2016 Status Member Last seen October 28, 2016 - Oct 28, 2016 at 10:53 AM
Hello,

I had a problem with my start button so following a YouTube video it suggested I should go into msconfig and start my computer in safe mode. I did this and now the computer is not booting. I have tried all the f numbers and nothing.

So I took the hard drive out and tried it in my other spare computer and it works. So any idea what the problem could be.


2 responses

R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Oct 27, 2016 at 08:11 AM
Hi Bazzaboy,

Could you please describe me what happens when you press the power button? The PC boots normally but cannot boot to Windows or you can’t see anything including the BIOS menu? If you can access BIOS menu normally, then maybe the problem comes from the installed Windows. Please connect your hard drive using another SATA cable and a different motherboard port. Is the drive recognized in BIOS? If it is, boot from a Windows installation drive and reinstall the OS. If you have important files in the primary partition, backup them while you still have the drive connected to another PC.

Hope this helps

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Bazzaboy09 Posts 2 Registration date Thursday October 27, 2016 Status Member Last seen October 28, 2016
Oct 27, 2016 at 09:28 AM
Hi,

Thank you for your reply. When I press the button I hear the fans come on and the drive spin, but that is it. Nothing but a black screen. Does not get to logo just nothing. I have also read up about the motherboard and have done a reset. But this still hasn't help. So I guess it could be the motherboard.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155 > Bazzaboy09 Posts 2 Registration date Thursday October 27, 2016 Status Member Last seen October 28, 2016
Oct 28, 2016 at 03:28 AM
You should be able to access the BIOS menu even with no hard drive connected. It really looks like a motherboard issue. Resetting it was a good idea. Can you hear the beep sound when you press the power button?
There could be a connectivity problem, if some power cable has been disconnected or has failed. The good news is that your hard drive is working fine and your data is safe. I would suggest you to seek help from a technician in order to find out where the issue comes from and if it is repairable.
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Bazzaboy09 Posts 2 Registration date Thursday October 27, 2016 Status Member Last seen October 28, 2016
Oct 28, 2016 at 10:53 AM
Looking at other who have had the problem. It looks like the motherboard is ready for the bin. Getting no beep at all.
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