Pen drive usb device not recognize

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ruvini lakmali - Nov 6, 2016 at 09:14 AM
R2D2_WD
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- Nov 7, 2016 at 03:44 AM
Hello,

what can we do when show this message" usb device not recognize "when pen drive connect to lap

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Ambucias
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Nov 6, 2016 at 05:57 PM
Does it say the same on another computer?
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R2D2_WD
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Nov 7, 2016 at 03:44 AM
Hi Ruvini Lakmali,

Like Ambucias said, you should test the drive on another PC. Do you get the same message? If the drive brand new or you have been using it for some time without any trouble? Do you have important data stored on the pendrive?
Please connect the drive and open Disk Management. Check if the drive is listed there with correct file format and drive letter. If the drive has a drive letter, run the Command Prompt and use the command:

Chkdsk H: /r

Replace H with the drive’s drive letter.
Please, let me know if there is any progress.

Hope this helps

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