DELL XPS15Z Black Screen
Closed
Fabian
-
Nov 10, 2016 at 08:21 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Nov 10, 2016 at 11:20 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Nov 10, 2016 at 11:20 AM
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1 response
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Nov 10, 2016 at 11:20 AM
Nov 10, 2016 at 11:20 AM
Hi there Fabian,
I was wondering if you can boot into Safe mode? Please, share more details if you have performed some troubleshooting steps already.
The first that comes up into my mind is to restore the system through a repair CD if you have one.
The second thing is to restart your computer, go after pressing the appropriate F key to navigate to the Windows menu. From there you should have access to restore your OS. Open the Command Prompt in safe mode and run the command:
sfc / scannow
Then press Enter and wait for your OS to be repaired. If you cannot access this menu while you reboot, enter the BIOS settings. There, navigate to the storage menu to verify that your hard drive is as a first boot priority. If not, set it!
Once you have done this please, come over here to tell me what happened.
Cheers
I was wondering if you can boot into Safe mode? Please, share more details if you have performed some troubleshooting steps already.
The first that comes up into my mind is to restore the system through a repair CD if you have one.
The second thing is to restart your computer, go after pressing the appropriate F key to navigate to the Windows menu. From there you should have access to restore your OS. Open the Command Prompt in safe mode and run the command:
sfc / scannow
Then press Enter and wait for your OS to be repaired. If you cannot access this menu while you reboot, enter the BIOS settings. There, navigate to the storage menu to verify that your hard drive is as a first boot priority. If not, set it!
Once you have done this please, come over here to tell me what happened.
Cheers