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Toshiba Recovery

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MB - Nov 16, 2016 at 10:09 AM
xpcman
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 - Nov 16, 2016 at 01:51 PM
Hello,

I have a Toshiba Satellite c675. I upgraded to Windows 10 when Microsoft was offering the free upgrade, and have been having issues with the black screen since. In previous months I was able to get past the black screen by taking the battery out or using the Windows key, with the November 2016 updates I cannot get past the black screen. I decided to restore to factory setting but have run into an issue with the files being corrupt. I can order a recovery disk from Toshiba for $30 can anyone advise on whether they think I will be able to recover with the disk since I already started the process?

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xpcman
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Nov 16, 2016 at 01:51 PM
The recovery has a good chance of working - unless the hard disk is defective.

Please not that this type of recovery will wipe out you data files and personal files.

Good Luck
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