Built in mouse and keyboard won't respond

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rocketman313 - Nov 21, 2016 at 01:24 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 21, 2016 at 05:07 AM
hi there the my built in keyboard and touch pad on my hp laptop have just stopped responding. I think it's due to a virus how can I fix the problem?
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2 responses

Mark_Wales Posts 93 Registration date Wednesday November 16, 2016 Status Contributor Last seen March 13, 2020
Nov 21, 2016 at 01:53 AM
Just follow the given below steps:

In Device manager, right click on device and uninstall it. After completing this step, restart your system.

Hope it helps

After following these steps, if the problem still persists. Feel free to reply.

Regards
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Nov 21, 2016 at 05:07 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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