Windows is off. Hardware is running but does not react.

Pizik3 - Nov 25, 2016 at 01:00 PM
 Pizik3 - Nov 25, 2016 at 01:10 PM
I have this problem with my laptop. If anyone can help me, it would be great.
In the middle of my work, keyboard stopped working. I couldn't write anything or click Ctrl +Alt + del. But TouchPad was still working so I decided to turn laptop off. My windows turned off and screen went black. But my hardware did not. Keyboard is still lightened and I can hear vents. No key is responding and "turn on" button is not responding too. My battery can't be removed without technician. Does anyone has a clue what to do? Thank you.

1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,832
Nov 25, 2016 at 01:03 PM
If you press and hold the power button for 30 seconds. The laptop should shut down.
But, it may never turn on again.

Good Luck
I tried to hold it for even 60 seconds but I won't help. The button doesn't react to anything.