Forgot Gmail password and recovery email and phone

Solved/Closed
Georgia1993 - Updated by Ambucias on 3/12/16 at 04:44 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 3, 2016 at 04:43 PM
Hi there.. i cant sign in to my gmail account which has everything i need on there..

I cant reset it though a code to my prievious mobile number as it is no longer my number.

I havent used my back up email for ages so again i dont know the password.. its so stressful as it has all important emails i need on there..

Please help... Georgia

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Dec 3, 2016 at 04:43 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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