Ask a question Report Reply to this topic

Forgot Gmail password and recovery email and phone [Solved/Closed]

Georgia1993 - Dec 3, 2016 at 07:57 AM - Latest reply: Ambucias 51189 Posts Monday February 1, 2010Registration dateModeratorStatus April 26, 2018 Last seen

- Dec 3, 2016 at 04:43 PM

Gmail Ask a question Report Reply to this topic

Hi there.. i cant sign in to my gmail account which has everything i need on there..

I cant reset it though a code to my prievious mobile number as it is no longer my number.

I havent used my back up email for ages so again i dont know the password.. its so stressful as it has all important emails i need on there..

Please help... Georgia

1 reply

Report Respond to Ambucias

Ambucias 51189 Posts Monday February 1, 2010Registration dateModeratorStatus April 26, 2018 Last seen - Dec 3, 2016 at 04:43 PM

Helpful

Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry

Ask a question