I can't recover my g mail account
Closed
Clarence Johnson
-
Dec 10, 2016 at 05:43 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 11, 2016 at 05:18 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 11, 2016 at 05:18 AM
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3 responses
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
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Moderator
Last seen
February 15, 2023
11,166
Dec 10, 2016 at 06:04 PM
Dec 10, 2016 at 06:04 PM
Hello
To help you, we must know if:
When you created the account did you register an alternate email address or phone number to which you have access?
or
When you created the account, did you register a secret question which you remember?
To help you, we must know if:
When you created the account did you register an alternate email address or phone number to which you have access?
or
When you created the account, did you register a secret question which you remember?
Yes, I had a recovery phone number but I no longer have access to that number. And I want asked a security question. How can I get past the step of verifying my Google account if I can't remember the password?
Ambucias
Posts
47311
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Dec 11, 2016 at 05:18 AM
Dec 11, 2016 at 05:18 AM
Hello
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
