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It may be a physical "air gap" in the wires. To be certain, play some music, and move the wire around while applying pressure towards the PC jack! If it comes and goes, then there is an open in the wire!
Before yu go and purchase new ones, try another pair and see if you get the same result from the same port! If you do, then the port was damaged!
Before yu go and purchase new ones, try another pair and see if you get the same result from the same port! If you do, then the port was damaged!