Dell Inspiron11 3000SSeries Stuck in Boot-Loop.......

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bswaffar - Dec 21, 2016 at 06:49 PM
R2D2_WD
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3606
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Monday September 1, 2014
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- Dec 22, 2016 at 03:48 AM
all I can get it to do is light up go to the DELL logo and then itll go black then light up and just keep repeating itself.....I have no clue how to fix this and its my wife computer for school so someone pplz tell me how to fix this

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R2D2_WD
Posts
3606
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
151
Dec 22, 2016 at 03:48 AM
Hi Bswaffar,

I would recommend you to remove battery and power cable and hold the power button for 20 seconds. Reconnect the power cable and try to reach the BIOS menu. If it is not accessible, there may be a hardware issue with the PC and you many need to seek help from a technician.
If the BIOS menu is accessible, check if the hard drive is recognized. If there is an issue with the drive, the PC may not be able to read the Windows files and that is why you cannot get past the manufacturer’s logo. I recommend you to check that. Sometimes a connectivity problem may cause similar issues.
Please have in mind that opening the laptop may void warranty. If it is under warranty, contact the seller.

Hope this helps

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