Recovering my (minor) son's Gmail password.
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Melinda619
-
Dec 25, 2016 at 05:25 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 25, 2016 at 06:06 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 25, 2016 at 06:06 PM
Hello,
I really need some help recovering my 10 year old's gmail password. He had an ASUS MeMo Pad tablet but left it in a rental last Spring so he hasn't accessed his Gmail and Google play apps in months. We just gifted him with a new table for Christmas and need to get everything set up again, but I'd rather avoid creating a new email account for him. I've tried password recovery several times as well as the security questions with no success. The furthest I got was having the verification code emailed to me, but when I keyed it in, Google told me they couldn't verify the account belonged to us. I also answered the security questions as best I could, no success.
Please help!!! Thank you!!!
I really need some help recovering my 10 year old's gmail password. He had an ASUS MeMo Pad tablet but left it in a rental last Spring so he hasn't accessed his Gmail and Google play apps in months. We just gifted him with a new table for Christmas and need to get everything set up again, but I'd rather avoid creating a new email account for him. I've tried password recovery several times as well as the security questions with no success. The furthest I got was having the verification code emailed to me, but when I keyed it in, Google told me they couldn't verify the account belonged to us. I also answered the security questions as best I could, no success.
Please help!!! Thank you!!!
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2 responses
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,166
Dec 25, 2016 at 06:06 PM
Dec 25, 2016 at 06:06 PM
Hello
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Sorry
