Can't access my account

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47368
Registration date
Monday February 1, 2010
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September 1, 2021
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Hello,

I do not have access to the phone that my account is connected to anymore. I have an email that I have to confirm on the account but it won't let me login until it sends a confirmation number to my phone that I no longer have how do I get the number changed to be able to log in

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Posts
47368
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
10,982
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry