Hi, Thanks for contacting us. It looks like we couldn't confirm

Hello,
Hi,

Thanks for contacting us. It looks like we couldn't confirm that you're the owner of this account because you didn't provide ID with information that matches the details on this account. Please send us a photo or scan of an ID or other documents that match the info on this profile and include:

- Your name
- Your photo
- Your date of birth

When you send us a photo or scan of your ID, please cover up any personal information we don't need to confirm that you're the account owner (ex: credit card number, Social Security number).

If you don't have an ID, you can use other documents to confirm that you own this account. To learn more about what documents you can send, please visit the Help Center and check out options 2 and 3: