No longer access to alternate email and phone number

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Susma - Dec 28, 2016 at 10:54 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 29, 2016 at 04:53 AM
Hello,
Please help me. I forgot my yahoo password. Also no access to my alternate email and phone number.


1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Dec 29, 2016 at 04:53 AM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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