No longer access to alternate email and phone number

Solved/Closed
Susma - 28 Dec 2016 à 22:54
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 29 Dec 2016 à 04:53
Hello,
Please help me. I forgot my yahoo password. Also no access to my alternate email and phone number.


1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
29 Dec 2016 à 04:53
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry