Can't access my Gmail, my phone # changed [Closed]

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Can't access my Gmail, my phone # changed [Closed]

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Carolbustamante - Dec 30, 2016 at 09:22 PM
Ambucias

Posts: 47365
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: June 2, 2021

- Dec 31, 2016 at 06:55 AM

I logged into my email, but it says because I haven't used it in a while it wants to send me a text with a code, but I no longer have that phone

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Ambucias · Answer 1 · 2016-12-31T06:55:12-0500

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Ambucias

Posts: 47365
Registration date: Monday February 1, 2010
Status: Moderator
Last seen: June 2, 2021

10,500
Dec 31, 2016 at 06:55 AM

Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry

Can't access my Gmail, my phone # changed [Closed]

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