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Can not access my email account

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morrislabitoria - Jan 2, 2017 at 06:06 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 3, 2017 at 05:01 AM
Hello,

Pls help, can't access my email account, password invalid, no mobile no. recovery and that
i am prompted with a gmail account d**********@*** that is not my account, somebody had entered my account and remove my security questions or plug security mobile no. or recovery email address.

Thanks and Regards,

Morris A. Labitoria


2 responses

Answer 1 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 2, 2017 at 05:49 PM
Hi Morris

Do you remember the last valid password you used ?
0
Answer 2 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
Jan 3, 2017 at 05:01 AM
Follow the instructions in this link:

https://ccm.net/faq/9225-how-to-recover-gmail-account#your-gmail-account-has-been-hacked
0

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