Laptop black screen
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rakee
-
Updated by Ambucias on 7/01/17 at 04:26 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jan 10, 2017 at 05:33 AM
KY_WD Posts 2053 Registration date Thursday October 23, 2014 Status Member Last seen February 28, 2017 - Jan 10, 2017 at 05:33 AM
Hello,
pls rectify this problem
l getting black screen after starting
laptop
pls rectify this problem
l getting black screen after starting
laptop
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1 response
KY_WD
Posts
2053
Registration date
Thursday October 23, 2014
Status
Member
Last seen
February 28, 2017
122
Updated by KY_WD on 10/01/17 at 05:34 AM
Updated by KY_WD on 10/01/17 at 05:34 AM
Hello rakee,
Has anything happened to the laptop prior to getting this error? Are you able to hear the fan and/or the hard drive spinning or everything remains calm? My advice to you would be to connect the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does, then you need to replace the LCD inverter. It may be the cable or the tube. If there's nothing showing either on external monitor nor display, but the fans are still working, the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.
Cheers.
Western Digital representative
Has anything happened to the laptop prior to getting this error? Are you able to hear the fan and/or the hard drive spinning or everything remains calm? My advice to you would be to connect the laptop to an external monitor to see will there be any video signal going out from the laptop. If it does, then you need to replace the LCD inverter. It may be the cable or the tube. If there's nothing showing either on external monitor nor display, but the fans are still working, the problem that you have may be due to the failure of the video chip. Sometimes, after much of a use and less cooling the graphics processor which is responsible for video signal transmission get unsolders, the thermic paste goes away and it gets unsoldered, therefore the screen doesn't show anything. If you possess knowledge of notebooks' hardware you can change the paste yourself by opening the laptop and check if the chipset that is next to the processor has got unsoldered or you can bring your laptop to a technician to get it soldered again.
Cheers.
Western Digital representative
