Can't access futher then the language selection [Closed]

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 Bran -
Hello,

My new dell inspiration 15
3000 series laptop when started for 1st time gave the dell screen n after that there are options to select time zone and language stuff etc.
after doing all this n entering I return to the same process .... The black dell screen n stuff .... Every tym I start it . So I didn't access my new laptop.

Pls help



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Monday February 1, 2010
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October 22, 2020
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Hello

Have you contacted Dell with your service tag?
I didn't ......I'll contact.