Problem with DVD rom laptop can only read CDS
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                    simiyu
    
        
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            Thursday January 12, 2017
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                            Updated by Ambucias on 12/01/17 at 05:33 PM
                        
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 13, 2017 at 03:44 AM
        R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017 - Jan 13, 2017 at 03:44 AM
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                    R2D2_WD
    
        
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            3606
                
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Jan 13, 2017 at 03:44 AM
    Jan 13, 2017 at 03:44 AM
                        
                    Hi Simiyu,
Could you tell me if your PC could read DVDs in the past? If so, there may be a driver issue, causing the problem. I would suggest you to open Device Manager and uninstall the DVD Rom. Restart the PC and wait for the drivers to be automatically reinstalled. Check if the DVDs are going to work. Open the device manufacturer’s web page and check for some product specific solutions.
Hope this helps
                
                
            Could you tell me if your PC could read DVDs in the past? If so, there may be a driver issue, causing the problem. I would suggest you to open Device Manager and uninstall the DVD Rom. Restart the PC and wait for the drivers to be automatically reinstalled. Check if the DVDs are going to work. Open the device manufacturer’s web page and check for some product specific solutions.
Hope this helps
