Problem with DVD rom laptop can only read CDS [Closed]

Report
Posts
1
Registration date
Thursday January 12, 2017
Status
Member
Last seen
January 12, 2017
-
Posts
3613
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
-
my laptop can only read CDS but not DVDS pleas! help.

1 reply

Posts
3613
Registration date
Monday September 1, 2014
Status
Member
Last seen
February 20, 2017
139
Hi Simiyu,

Could you tell me if your PC could read DVDs in the past? If so, there may be a driver issue, causing the problem. I would suggest you to open Device Manager and uninstall the DVD Rom. Restart the PC and wait for the drivers to be automatically reinstalled. Check if the DVDs are going to work. Open the device manufacturer’s web page and check for some product specific solutions.

Hope this helps