Dell laptop won't turn on... [Closed]

Garretthess739 - Jan 11, 2017 at 10:30 AM - Latest reply: KY_WD 2072 Posts Thursday October 23, 2014Registration dateCertified CCM ContributorStatus February 28, 2017 Last seen
- Jan 11, 2017 at 11:44 AM
Hello, My dell inspirion laptop won't turn on, it loads up to the dell logo and then goes to a black screen and then to the dell logo again, it keeps doing this. I don't know what to do can you help
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1 reply

KY_WD 2072 Posts Thursday October 23, 2014Registration dateCertified CCM ContributorStatus February 28, 2017 Last seen - Jan 11, 2017 at 11:44 AM
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Helpful
Hello Garretthess739,

The reason that you see only the laptop manufacturer's logo is that there is most probably a problem with the operating sistem on the hard drive. Please, make sure that the hard disk is detected by the BIOS of the lappy. Next time it boots, go to the BIOS settings in the initial screen and check if the HDD is set in the first place in the boot sequence. Once you have selected this, mark Save and exit. Restart the lappy and let's see if that was the problem. :)

Cheers.