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My Laptop turned off and wont turn on!

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DarKing1
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 - Updated by DarKing1 on 16/01/17 at 12:10 AM
DarKing1
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 - Jan 17, 2017 at 12:55 PM
Hey
So my laptop is HP and has touchscreen so it accidently turned off and didnt turn back on,, i tried charging it but didnt work.
Please Help!!
PS: i can't remove the battery as its locked inside the laptop.
Thank You
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Answer 1 / 2
IDonald
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Jan 16, 2017 at 05:07 AM
if you can manage to remove the ram, and switch it on, when it switches it will show you some text on the screen, then shut it down and put back and switch it on
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DarKing1
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Jan 16, 2017 at 02:13 PM
I can't open the laptop cause i don't want to have something wrong
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Answer 2 / 2
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Jan 16, 2017 at 02:15 PM
@IDonald-Removing the RAM is the worst first step troubleshooting ever! If you feel you must give advice such as this, please at least go into ESD precautions with the OP!

@Darking-good logic! If the battery does not come out, there are no user serviceable parts, and you will need a technician to recover!


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DarKing1
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Jan 17, 2017 at 12:55 PM
Ok thanks
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