My laptop screen is black after i turn on the power button .

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sbhasikiti Posts 1 Registration date Monday January 16, 2017 Status Member Last seen January 16, 2017 - Jan 16, 2017 at 08:00 AM
R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   - Jan 18, 2017 at 09:08 AM
my dell laptop yesterday gave me a message of restart because of an error and during restart it produces chess like screen.i turned it off.from there once i turned the power button it does not produce anything on the scrreen except the fen which is running and sound it is producing.the power indicator is not showing but the battery is oky though.what could have been the problem.
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R2D2_WD Posts 3606 Registration date Monday September 1, 2014 Status Member Last seen February 20, 2017   155
Jan 18, 2017 at 09:08 AM
Hi Sbhasikiti,

I strongly recommend you to disconnect the battery and the power cable and to hold the power button for 30 seconds. Reconnect the power cable and try again. If there is no change, try with another power cable. In general, there may be a power related issue or a motherboard problem. If the laptop is under warranty, contact the seller and ask for guidance. You may need to have the PC checked by a technician.

Hope this helps

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