My laptop screen is black after i turn on the power button . [Closed]

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Monday January 16, 2017
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Monday September 1, 2014
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February 20, 2017
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my dell laptop yesterday gave me a message of restart because of an error and during restart it produces chess like screen.i turned it off.from there once i turned the power button it does not produce anything on the scrreen except the fen which is running and sound it is producing.the power indicator is not showing but the battery is oky though.what could have been the problem.

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3606
Registration date
Monday September 1, 2014
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Member
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February 20, 2017
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Hi Sbhasikiti,

I strongly recommend you to disconnect the battery and the power cable and to hold the power button for 30 seconds. Reconnect the power cable and try again. If there is no change, try with another power cable. In general, there may be a power related issue or a motherboard problem. If the laptop is under warranty, contact the seller and ask for guidance. You may need to have the PC checked by a technician.

Hope this helps

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