Black Screen 7 beeps

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Laptop

MrsTorres79 Posts 3 Registration date Sunday January 15, 2017 Status Member Last seen January 18, 2017 - Updated by Ambucias on 18/01/17 at 04:42 PM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 18, 2017 at 05:28 PM

OK. When I hold the power button for 30 seconds after removing the battery and power cord, I replace the power cord and get 7 beeps and still no screen power. Immediately after the beeps I push the power button to turn off the pc and again to turn it back on. This works.

That being said, what exactly do I need to replace? I have already changed the memory. Is it the motherboard, the CMOS battery, the battery, the screen? Please help me figure out what to buy.

Using a Dell Inspiron 3520

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1 response

Answer 1 / 1

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 18, 2017 at 04:49 PM

Hi

seven beeps usually indicates a processor problem. It is very seldom that the processor actually fails, it is most likely a motherboard issue.

See if you can perform a Pre Boot System Assessment (PSA Diagnostic) by holding the “Fn” while rebooting the system. Keep holding "Fn” key until the diagnostic gets initiated.

You may get further info on PSA here:

http://www.dell.com/support/Article/en/us/frbsdt1/266787/EN

Good luck

MrsTorres79 Posts 3 Registration date Sunday January 15, 2017 Status Member Last seen January 18, 2017
Jan 18, 2017 at 05:22 PM

Thank you so much for the help. I'll let you know what happens.

Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > MrsTorres79 Posts 3 Registration date Sunday January 15, 2017 Status Member Last seen January 18, 2017
Jan 18, 2017 at 05:28 PM

You are most welcome, yes, please let me know.

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