Trying to recover yahoo email account HELP

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sccowgurl69 - Updated by sccowgurl69 on 20/01/17 at 07:21 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 20, 2017 at 05:18 PM
My phone broke when I went to get a new one I went to switch carrier, old carrier was so mad they refused to let me import my old number that I have had for 8 years, all my accounts are linked to that number. On yahoo I have forgotten my password have a new phone number and the security question is not the one I picked is their anyplace where I can give my new number to verify my identity. I have very important emails to me on this account I could not save or retrieve anything from my broken phone. Please can anybody that's not scamming help? Thank you

1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Jan 20, 2017 at 05:18 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Sorry
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