I can't sign in my yahoo mail

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jen - Jan 24, 2017 at 02:32 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jan 24, 2017 at 04:22 PM
Hello,

Please help me for almost a month, Ican't open my yahoomail because I change my cellular phone number for 2 years now and I can't answer the security question because I answered another question which is different from the given question when I am going to sign in, please help me what im going to do.

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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jan 24, 2017 at 04:22 PM
Hello

Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.