Open the files and folders in the hard drive

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keshab_rijal
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Wednesday January 25, 2017
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- Updated by Ambucias on 25/01/17 at 05:45 AM
KY_WD
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Thursday October 23, 2014
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- Jan 25, 2017 at 11:58 AM
Dear sir,
My hard drive can not open due to used at infected computer.
So kind request to support to open the files and folders in the hard drive.

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KY_WD
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Jan 25, 2017 at 11:58 AM
Hello keshab_rijal,

Have you tried to scan the hard drive against malware besides the viruses? If not, please do so. After you have performed a full scan of your system with several programs /just in case/, you could check the HDD for errors itself. You can opend the Command prompt and enter the following command:
chkdsk /r

Let me know if that helped. Cheers.
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